> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.bitbybit.studio/llms.txt
> Use this file to discover all available pages before exploring further.

# How to set up conversation starters in chat widget

> Use the Conversation starters settings in bitChat Chat Widget to control when the message appears, set the welcome message, and add preset questions.

Use **Conversation starters** to show a welcome message and suggested first questions in the widget.

## Prerequisites

* You can open **bitChat > Chat Widget**.
* Your widget uses an on-site chat style.

## Step 1: Open Conversation starters

* Go to **bitChat > Chat Widget**.
* Open **Advanced**.
* Find **Conversation starters**.

## Step 2: Turn on Conversation starters

* Click **Add conversation starters** if you are setting it up for the first time.
* Turn on the **Conversation starters** switch if the setting is off.

## Step 3: Set when the message appears

* Enter **Display after**.
* Choose **Display frequency**.

The current form includes **Every 24 hours** as the display frequency option.

## Step 4: Add the welcome message

* Fill in **Welcome message**.

## Step 5: Add preset questions

* Add the questions you want visitors to select first.
* Reorder or remove questions as needed.

## Step 6: Save your changes

* Review the current settings.
* Save the widget settings.

## Related articles

* [Chat Widget overview](/bitchat/chat-widget-overview)
* [How to set up chat widget appearance](/bitchat/how-to-set-up-chat-widget-appearance)
* [How to set up automated handover in chat widget](/bitchat/how-to-set-up-automated-handover-in-chat-widget)