> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.bitbybit.studio/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Create a Campaign with Button Options

> Add Reply, WhatsApp Form, and Call to Action buttons to a bitCRM WhatsApp campaign template using the Add button action in the Message content step.

Buttons make your bitCRM WhatsApp messages interactive — let customers reply instantly, submit a form, or open a website or product. You add them in the **Message content** step of the template builder.

<Note>
  **Carousel** and **Catalog** are now **Template type** choices you pick during **Template setup** — they are no longer button options. To set those up, see [How to Create a Message Template Campaign for WhatsApp API](https://knowledge.bitbybit.studio/bitcrm/how-to-create-a-message-template-campaign-for-whatsapp-api).
</Note>

## Step 1: Open your campaign template

Go to the [WhatsApp API settings](https://app.bitbybit.studio/misc/whatsapp-api-settings) dashboard. Before adding buttons, make sure you have created a campaign template first — see:

1. How to Create a Message Template Campaign for WhatsApp Cloud API
2. How to Create a Message Template Automation for WhatsApp Cloud API
3. How to Create a Chat Initiation Template

## Step 2: Add a button

In the **Message content** step, click **Add button**, then select the button type you want from the dropdown. Buttons are now added directly through this action — there is no separate on/off switcher to enable first.

<img src="https://mintcdn.com/asmaraku/o39nIkNXRw3QMFqF/images/wa-template-add-button.png?fit=max&auto=format&n=o39nIkNXRw3QMFqF&q=85&s=1aa511669d873cc26fdcb5750c9dc9de" alt="The &#x22;Add button (optional)&#x22; action in the Message content step, above the Save as draft, Back, and Save template buttons" width="1230" height="171" data-path="images/wa-template-add-button.png" />

<img src="https://mintcdn.com/asmaraku/o39nIkNXRw3QMFqF/images/wa-template-button-type-dropdown.png?fit=max&auto=format&n=o39nIkNXRw3QMFqF&q=85&s=c71e42e75e5d1297504ddca17da30b9f" alt="Buttons (optional) section with the Button type dropdown open, showing Reply button, WhatsApp Form, and Call to action options" width="992" height="248" data-path="images/wa-template-button-type-dropdown.png" />

## Step 3: Choose a button type

### Reply button

Enable instant replies. Example triggers: "Menu Utama," "promo." Fill in the **Reply button text**.

![Reply button option with the Reply button text field](https://cdn.prod.website-files.com/659655f5b20d395a5c69efcf/66f50d673c07e401fea8046f_AD_4nXcqSmcxDQ182cKLlLY3M6xJJu-2B7_8LNiDsAHzFuylSicgtYO2Mpsdd6ypnNVwwroM0_2ajA61OGVEc4QcNJuBF1rrzvnQOaytHsTBi58D3777o8VzKYHNyzxmCN18nS7wnWGry5rIikcXjeqBLPlu7Gw.png)

![Preview of the reply button as it appears in the message](https://cdn.prod.website-files.com/659655f5b20d395a5c69efcf/66fcfa1045510bd95723b570_AD_4nXfa-_Hovac96Mj4QJD1l0iX7n3dV-VvyHzSjuYy3GfRxbLaUIkicDRaRDgf30HiPfrU3RLMpkH_b6s3OOw64EAHRtN2U-i_v_etwwFPkg5KiUoMfUcR8xJdjwh82HQa1TMwrRotVOY27ty17E-e74FQwyA.png)

### WhatsApp Form

Collect data like surveys or reservations within WhatsApp. Select **WhatsApp Form** (or **Create new WhatsApp Form**) from the dropdown and fill in the **Button text**.

![WhatsApp Form button option with the form selection dropdown and Button text field](https://cdn.prod.website-files.com/659655f5b20d395a5c69efcf/66f50d678f80679c4af6c0fd_AD_4nXc1T7twDU51XS8pAhd-OPLbKtBmL_OPyTSWSXBkxxb1_8pTFeHIyi84391nktZKGT3qoiLMA3DMGkSRbbh2dP5aQJXdZImPio_reyFGKNGVTZy3KCmNNz6nKEK9AeauJm7tgJKzTTeCv2RQntUborJ5EvuW.png)

![Preview of the WhatsApp Form button as it appears in the message](https://cdn.prod.website-files.com/659655f5b20d395a5c69efcf/66fcfa113342b5fe2480a99a_AD_4nXc34PwcodShsBH7YLJ2cwImNt02VISLuMPHnR4dmFg5yHU8QpeOA7M1Kz6GUDoGZffsWoa-MeVyO0-oYZe_le3lWgBRN_lJY6HjKlxVibZ7ql9BlUx6y-NJUWpwKSZG9sX87YFhUvX4NZFs4o7PzzBu21w.png)

### Call to Action

Direct users to a website or landing page. Select **Web URL**, **Specific product**, or **Specific collections** from the dropdown, then fill in the **URL** and **Button text**.

![Call to Action button option with the URL type dropdown, URL, and Button text fields](https://cdn.prod.website-files.com/659655f5b20d395a5c69efcf/66f50d67fd63468ccbcbda97_AD_4nXf--v0qDtw_PwvNSKTp8VLcsw2elBqCrF1anNBBfDpg3-3d2rynlb_gJQVaVDgwQZQRR8YhkCRI3QkEbpU825FURy6SlaK-F4Eq8PV4S0DCQsF0luvnDDUl0cp4HM1YQtLTxoYBhgGTR4crHsC9FgXc0nSu.png)

![Preview of the Call to Action button as it appears in the message](https://cdn.prod.website-files.com/659655f5b20d395a5c69efcf/66fcfa102efa2ddc4e4fa01f_AD_4nXdUV6sQzzSQWuv6T9kqOxU16yDNJ7leVUwAIg5NOXbOyq6_xs7RiT4sdXbvzTmcZYOuy1mCEL4Xs0OJHqiCm0jZDQg_jARxkyvaQkjJqiaktEXEMn4yGgQ1j8s9bAk9ohcI9SPP3F8TPQpYsh53s634-Ec.png)

## Step 4: Save your template

Click **Save template** to submit it to Meta for review.