> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.bitbybit.studio/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up Commerce triggers in automation

> Use Commerce triggers in bitCRM automation for order-created, paid, fulfilled, refunded, and cancelled events.

Use this page when you want an automation to start from a Commerce order event.

## Overview

The current **Commerce** trigger family supports these trigger options:

* **Order created**
* **Order fulfilled**
* **Order paid**
* **Order refunded**
* **Order cancelled**

## Before you start

* Open [Automation](https://app.bitbybit.studio/bitcrm/automation-new).
* Click **Create new scenario**.
* Make sure your Commerce flow is ready for the order event you want to track.

## Steps

1. Click **Trigger**.
2. Choose **Commerce**.
3. Select one trigger option:
   * **Order created**
   * **Order fulfilled**
   * **Order paid**
   * **Order refunded**
   * **Order cancelled**
4. Save the trigger.
5. Add the next step, such as **Communication channel**, **Time delay**, or **Conditions**.
6. Click **Save automation**.

## What happens next

After the scenario is saved, you can return to the Automation list and open **See analytics** for supported reporting.

## Related

* [Get started with automation in bitCRM](/bitcrm/how-to-create-an-automation)
* [Set up a trigger in automation](/bitcrm/how-to-set-up-a-trigger)
* [Add steps to an automation](/bitcrm/how-to-add-steps-to-an-automation)
* [Add conditions to an automation](/bitcrm/how-to-add-conditions-to-an-automation)