> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.bitbybit.studio/llms.txt
> Use this file to discover all available pages before exploring further.

# Understand WhatsApp campaign metrics

> Review the current campaign progress metrics in bitCRM, including Sent, Delivered, Opened, Replied, and Failed counts, and understand what detailed logs are available.

Use this page to understand the current metrics shown for WhatsApp campaigns in **bitCRM**.

## Prerequisites

* You can open **bitCRM > Campaign**.
* You already have a campaign to review.

## Overview

The current campaign progress area shows these counts:

* **Sent**
* **Delivered**
* **Opened**
* **Replied**
* **Failed**

Use these counts to understand message delivery and response progress.

## Campaign status actions

Depending on the campaign status, the current campaign list can also show actions such as:

* **Pause**
* **Resume**
* **Cancel**
* **Resend**

Only the actions that match the campaign status appear in the current interface.

## Detailed logs

When you open a campaign in more detail, the current logs can include:

* **Error source**
* **Reason**

These fields are especially relevant when you review failed messages.

## Related articles

* [How to view campaign analytics in bitCRM](/bitcrm/how-to-View-Campaign-Analytics-in-bitCRM)