> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.bitbybit.studio/llms.txt
> Use this file to discover all available pages before exploring further.

# bitLoyalty

> Section landing page for bitLoyalty — the points and rewards program built into bitbybit.

**bitLoyalty** lets you reward customers with points for their Shopify purchases and redeem those points for discount vouchers — all inside your bitbybit workspace, alongside bitCRM, bitChat, and bitApp.

bitLoyalty went live in production on **1 July 2026**.

## In this section

* [Overview](/loyalty/overview) — what bitLoyalty is, what shipped in v1, and prerequisites for using it.
* [Quickstart](/loyalty/quickstart) — enable Loyalty, set an earning rate, and create your first reward.
* [Reward options](/loyalty/reward-options) — field-by-field reference for the reward list, create form, and per-reward redemption metrics.

## Related sections

* **bitCRM** — Loyalty events (`Points earned`, `Points redeemed`, `Points adjustment`, `Reward expiring`) are available as automation triggers.
* **Customers** — the customer detail page shows the Loyalty balance card, points history, and redeemed vouchers.
* **bitChat** — the chat widget can surface a customer's points and browsable rewards; the livechat info panel shows a compact Loyalty card to agents.