Knowledge BaseOne AI platform for support, marketing, and commerce
Pick a product below to find setup guides and tutorials.
What is bitbybit Studio?
bitbybit Studio connects customer conversations, customer data, and business actions across the products you use. It helps your team understand who a customer is, what they need, and what to do next — whether that means answering a question, following up with a relevant campaign, helping them buy, or bringing them back.1One shared customer context
Bring together customer signals from connected channels and product activity, so teams can respond and follow up with more context.
2AI that turns conversations into action
Use AI to answer questions, qualify customer intent, recommend relevant products, and prepare a contextual handoff when a person needs to step in.
3From conversation to customer growth
Connect support interactions with segmentation, campaigns, automations, commerce, and loyalty to move customers from their first question toward purchase and repeat engagement.
How the products connect
ChatCustomer messages in
AI StudioAnswers & qualifies
bitCRMSegments & follows up
CommerceOrder, pay, reward
Browse by product
Each product has its own guides for setup, everyday tasks, and troubleshooting. Pick the one that matches what you want to do.bitCRM
Send WhatsApp Campaigns, build multi-step Automations, and segment your customers.
bitChat
Run a shared inbox, automate replies with a chatbot, and add a chat widget to your store.
bitbybit Commerce
Sell inside WhatsApp — build a product Catalog, take Orders, and get paid.
bitLoyalty
Award points on purchase, create reward vouchers, and track redemption per customer.
bitApp
Build and publish a mobile app for your Shopify store, then send push notifications.
bitLink
Build a link-in-bio page, design it to match your brand, and share one link everywhere.
AI Studio
Configure the AI agent that answers your customers, ground it with a Knowledge Base, and test it.
Shopify and WhatsApp Commerce are separate commerce setups. Connect the one that matches how your business sells — connecting Shopify does not make the two one shared store system.
Set up and connect
Connect your channels and store before you start, manage your team and account, or build on bitbybit with the API.Integrations
Connect WhatsApp, Instagram, Facebook, TikTok, Shopify, payments, and shipping providers.
Settings
Manage company details, users, AI token top-ups, and your Company ID.
API Reference
REST endpoints for customers, orders, products, messaging, and loyalty.
Can’t find what you’re looking for?Our team can help over WhatsApp.