Skip to main content
Welcome. This knowledge base covers every bitbybit product: connect WhatsApp, send Campaigns, handle conversations, sell inside chat, and build your mobile app. Pick a product to see its guides and tutorials.

​
Browse by product

bitCRM

Send WhatsApp Campaigns, build multi-step Automations, and segment your customers.

bitChat

Run a shared inbox, automate replies with a chatbot, and add a chat widget to your store.

WhatsApp Commerce

Sell inside WhatsApp — build a product Catalog, take Orders, and get paid.

bitLoyalty

Award points on purchase, create reward vouchers, and track redemption per customer.

bitApp

Build and publish a mobile app for your Shopify store, then send push notifications.

bitLink

Build a link-in-bio page, design it to match your brand, and share one link everywhere.

AI Studio

Configure the AI agent that answers your customers, ground it with a Knowledge Base, and test it.

​
Set up and connect

Integrations

Connect WhatsApp, Instagram, Facebook, TikTok, Shopify, payments, and shipping providers.

Settings

Manage company details, users, AI token top-ups, and your Company ID.

API Reference

REST endpoints for customers, orders, products, messaging, and loyalty.

​
AI-readable docs

This knowledge base is indexed for AI tools. Use these endpoints to give Claude, ChatGPT, Cursor, or Perplexity full context about bitbybit:
  • llms.txt — compact index (titles + descriptions of all pages)
  • llms-full.txt — full-text version of all pages
The bitbybit AI Studio agent also consumes these endpoints to answer merchant questions on WhatsApp. Better docs = smarter agent = fewer support escalations.