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AI Studio is where you configure the AI agent that answers your customers. Set up the agent and its Skillset, ground it with a Knowledge Base, tune AI Tagging and prompts, then test in the Playground and track performance. This page orients you and points to where to start.
“AI agent” here refers to bitbybit’s AI-powered chat assistant, configured in AI Studio — not the “Agent” user role for human team members (customer service/support staff). See Understand user roles and authority for the human role.

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Start here

Get started with your AI agent

Set up your AI agent in AI Studio — the foundation for automated answers.

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What you can do

Get started

Set up the AI agent and its Skillset.

Configure

Add data to the Knowledge Base, configure AI Tagging and follow-ups, and prompt the agent well.

Test and measure

Test the agent in the Playground and review AI agent analytics.

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New to bitbybit?

Start by getting started with your AI agent, then add your data and test it in the Playground.