- Identity
- Skills
Prerequisites
- You can open AI Studio in bitbybit.
- You have the brand details you want to use for your AI agent.
Overview
Identity
Use Identity to define the agent’s core setup, including:- Brand name
- Brand description
- Preferred language
- Answer length
- Tone of voice
- Response style
- Advanced prompt
Skills
Use Skills to add and manage the capabilities your AI agent uses in customer conversations. The current Skills area includes:- Commerce
- Engagement
Recommended setup order
- Open AI Agent Studio.
- Complete the Identity tab first.
- Save your identity settings.
- Open Skills.
- Add and configure the skills you want to use.

