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WhatsApp Commerce lets customers browse a product Catalog and place Orders without leaving WhatsApp. Connect your number with the WhatsApp Cloud API or the WhatsApp Business App, add products, take payments, and fulfill orders — optionally letting your AI agent handle ordering automatically. This page orients you and points to where to start.

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Start here

Connecting a WhatsApp number is the first step for Commerce. The WhatsApp Cloud API is the recommended path for WhatsApp Catalog.

Connect with WhatsApp Cloud API

Connect bitbybit to a WhatsApp number using the Cloud API — you need an available phone number.
Already using the WhatsApp Business App on the number you want to sell from? You can connect the app instead, keeping the same number. See WhatsApp Business App vs WhatsApp Cloud API to compare the two.

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What you can do

Get started

Connect a WhatsApp number and compare the Cloud API and Business App paths.

Products and catalog

Add products, choose a Catalog source, and import from Shopee.

Orders and status

Create Commerce Orders, update their status, and fulfill them.

Payments

Choose how customers pay for their Orders.

Automated ordering

Let your AI agent take Orders in chat.

Integrations

Connect shipping providers (GoSend, KiriminAja, RideBlitz) and payment methods (Xendit, Doku).

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New to bitbybit?

Start by connecting a WhatsApp number — with the WhatsApp Cloud API or the WhatsApp Business App — then add products to your Catalog and take your first Order.