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What you can do

The Shipping API exposes one consistent surface for three Indonesian carriers and the merchant’s saved pickup origins. With a single bitbybit API key you can:
  • Manage store locations (pickup warehouses).
  • Discover which carriers are connected and what services each one offers.
  • Look up carrier-specific dictionaries (KiriminAja kecamatan / kelurahan IDs, RideBlitz allowed cities).
  • Quote shipping fees with a unified request — the response shape is the same regardless of provider.
  • Create, update, cancel, and track shipments linked to your existing orders.

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Carriers covered

GoSend

Gojek instant motorcycle / car delivery within select Indonesian cities. Best for same-day intra-city.

KiriminAja

Aggregator exposing JNE, J&T, SiCepat, Anteraja, Lion Parcel, Ninja Xpress, TIKI, NCS, SAP, IDX, J&T Cargo, and Sentral through the Express service. On-demand Instant delivery via KiriminAja’s GoSend / Grab Express / Borzo integrations is coming soon — not yet available to Open API consumers.

RideBlitz

Bali- and Java-focused electric-fleet instant courier with one-, two-, three-, and four-hour SLAs.
KiriminAja Instant is not yet available for Open API. Calling POST /shipping/calculate-fee or POST /shipping/shipments with provider: "kirimin_aja" and options.serviceType: "INSTANT" (routing through KiriminAja’s GoSend / Grab Express / Borzo integrations) is documented for forward compatibility only — the underlying integration is still rolling out and requests will not be fulfilled.For on-demand instant delivery today, call provider: "gosend" directly. KiriminAja Express (JNE, J&T, SiCepat, Anteraja, and the other scheduled couriers listed above) is fully available.

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Typical end-to-end flow

1

Confirm provider is connected

Call GET /shipping/providers to see which carriers your merchant has linked. If connected: false, prompt the user to finish setup in Settings > Integrations.
2

Resolve addresses

For KiriminAja Express you need kecamatanId and kelurahanId. Use GET /shipping/coverage/provinces → …/cities → …/districts → …/sub-districts. For RideBlitz you need a pickupCity from GET /shipping/coverage/cities?provider=ride_blitz.
3

Quote the fee

Call POST /shipping/calculate-fee with provider, origin, destination, package, and any provider-specific options. The response always normalizes into { options: [{ serviceCode, serviceName, price, currency, … }] }.
4

Create the shipment

Call POST /shipping/shipments with the chosen provider, serviceName, fee, full sender + delivery + package, and orderId. Leave autoBook: false (default) to just persist, or set true to immediately request pickup.
5

Book / cancel / track

Use PATCH /shipping/shipments/{id} with triggerBooking: true to request pickup later, POST .../cancel to cancel, and GET .../tracking to read the live carrier state.

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Authentication

All endpoints accept your bitbybit API key in the x-api-key header. Create one in Settings > Developer. The key must have the BITCRM product scope and an orders resource scope; the required action (READ, WRITE, or DELETE) depends on the endpoint.
Carrier credentials (GoSend clientId/passKey, KiriminAja apiKey, RideBlitz customerCode/secretKey) are stored per-company in Settings > Integrations. The Shipping API resolves them automatically — your code never sees them.

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Webhook events

Mutations emit events to your registered webhook endpoints so you can react in real time without polling:
EventTriggered by
SHIPMENT_CREATEDPOST /shipping/shipments
SHIPMENT_UPDATEDPATCH /shipping/shipments/{id}
SHIPMENT_BOOKEDautoBook=true on create, triggerBooking=true on update, or carrier webhook upgrading the row
SHIPMENT_CANCELLEDPOST /shipping/shipments/{id}/cancel
See the Webhooks section for delivery semantics and signature verification.

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Provider capability matrix

CapabilityGoSendKiriminAjaRideBlitz
Quote fee✓✓✓
Coverage lookup—✓✓ (cities only)
Auto-book on create—✓✓
Cancel via API✓ (if orderNo)✓ (after AWB)✓ (after AWB)
Live tracking—✓✓
GoSend booking is not exposed as an Open API action — pickup is handled through the Gojek merchant pickup flow inside the bitbybit app. Set autoBook=true for GoSend if you want to be future-compatible; the call succeeds and the shipment row is created with shippingStatus: awaiting, but no outbound carrier call is made.