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Event Types

Customer Events

customer.created

Triggered when a new customer is created via the Open API.

customer.updated

Triggered when a customer’s details are updated.
The customer payload matches the Get Customer response body. additionalData is a flat map of the customer’s additional data field keys to their values, and is {} when the customer has no values.

customer.deleted

Triggered when a customer is deleted.

Order Events

order.created

Triggered when a new order is created.

order.updated

Triggered when an order status is updated.

Product Events

product.created

Triggered when a new product is created.

product.updated

Triggered when a product is updated.

product.deleted

Triggered when a product is deleted.

Message Events

message.received

Triggered when an inbound message is received from a customer.

message.status.updated

Triggered when an outbound message delivery status changes.

Event Headers

Every webhook delivery includes these headers: