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πŸ”— Step 1: Set up in Make.com

  1. Create a Scenario
    • Log in to Make.com
    • Create a New Scenario
    • Add the apps or steps you need for your real business workflow (for example: trigger when a new order is placed, when a form is submitted, or when data is updated in your CRM).
  2. Add Http Request Module
    • In your scenario, add an HTTP module β†’ choose Make a Request
    • This will be used to send messages through bitbybit’s API.

πŸ”— Step 2: Prepare Your bitbybit API Key

  1. Go to bitbybit Advance Settings
  2. Copy your bitChat API Key (you will need this in Make.com)

πŸ”— Step 3: Configure HTTP Request in Make.com

Set up your HTTP Request as follows: Method : POST URL :
Headers :
Body Example (JSON) :
_Payload Explanation : _
  • to β†’ The recipient’s phone number (must include country code, e.g., 62 for Indonesia)
  • template_name β†’ The name of the template you have already created in bitbybit.
  • template_source β†’
    • Use AUTH if the template is for OTP (one-time password).
    • Use CRM for all other types (e.g., welcome messages, reminders, updates)
  • params β†’ These are the dynamic variables in your template. πŸ‘‰ Example for params ] If your template looks like this:
    Then your params must have 3 values in the same order:
If your template has 2 variables, you must send 2 values. If it has none, leave params as an empty list [].

πŸ“š Additional Resources

For full details about WhatsApp API and template messages, visit: bitbybit Open API Documentation.