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🔗 Step 1: Set up in Make.com

  1. Create a Scenario
    • Log in to Make.com
    • Create a New Scenario
    • Add the apps or steps you need for your real business workflow (for example: trigger when a new order is placed, when a form is submitted, or when data is updated in your CRM).
  2. Add Http Request Module
    • In your scenario, add an HTTP module → choose Make a Request
    • This will be used to send messages through bitbybit’s API.

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🔗 Step 2: Prepare Your Bitbybit API Key

  1. Go to bitbybit Advance Settings
  2. Copy your bitChat API Key (you will need this in Make.com)

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🔗 Step 3: Configure HTTP Request in Make.com

Set up your HTTP Request as follows: Method : POST URL : 
https://api.bitbybit.studio/whatsapp/v3.1/message/template
Headers : 
x-bitbybit-key: {{paste-your-bitchat-api-key-here}}
Body Example (JSON) : 
{
  "to": "6281234567890",
  "template_name": "welcome_message",
  "template_source": "CRM",
  "params": [
    "John",
    "Order123",
    "2024-01-01"
  ]
}
_Payload Explanation : _
  • to → The recipient’s phone number (must include country code, e.g., 62 for Indonesia)
  • template_name → The name of the template you have already created in bitbybit.
  • template_source →
    • Use AUTH if the template is for OTP (one-time password).
    • Use CRM for all other types (e.g., welcome messages, reminders, updates)
  • params → These are the dynamic variables in your template. 👉 Example for params ] If your template looks like this: 
    Hello {{1}}, your order {{2}} will be delivered on {{3}}.
    Then your params must have 3 values in the same order: 
"params": [
  "John",          // {{1}} will be replaced with "John"
  "Order123",      // {{2}} will be replaced with "Order123"
  "2024-01-01"     // {{3}} will be replaced with "2024-01-01"
]
If your template has 2 variables, you must send 2 values. If it has none, leave params as an empty list [].

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📚 Additional Resources

For full details about WhatsApp API and template messages, visit: bitbybit Open API Documentation.