Gather valuable feedback from your customers by sending out a rating review blast. Use this feature to assess customer satisfaction and improve your service. Here’s how to set up a rating request through various channels like WhatsApp and Facebook.Documentation Index
Fetch the complete documentation index at: https://knowledge.bitbybit.studio/llms.txt
Use this file to discover all available pages before exploring further.
Step 1: Access Satisfaction Ratings settings
Step 2: Compose Message
- Enter your rating request message. The same message is used across all enabled channels (WhatsApp, Instagram, Facebook).
Enter message
Step 3: Save Changes
- Click “Save changes”.
Click “Save changes”