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Stay responsive to your customers with bitChat’s customizable notification settings. By tailoring your chat notifications, you ensure no message goes unnoticed, keeping your support team ready to respond. Here’s how to adjust your notification preferences for a seamless communication experience:

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Step 1: Access Notification Settings

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Step 2: Enable Notification Preferences

  • Choose your preferred notification. You can choose multiple notifications.
Choose your preferred notification1. Pop-up: Displays a desktop notification.
2. Email: Send a notification directly to your inbox.
3. Sound: Alerts you with a sound notification.

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Step 3: Configure Chat Notifications

  • Customize the types of notifications you want to receive by toggling “Individual chat”, “Ticket chat”, “Group chat”, “Assigned ticket (Pop-up)”.
Customize the types of notifications

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Step 4: Save Your Preferences

  • Click “Save changes”
Click “Save changes”