Managing your availability is key to providing timely customer support. Set custom operational hours, ensuring your live chat is available when your team is ready and offline when you’re not. Here’s how to configure it based on your business schedule.Documentation Index
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Step 1: Go to the bitChat Settings — Operational hours dashboard
Current path pending Tyo verification (audit BBB2-5525). The legacy
/bitchat/settings?section=ops-hours link no longer routes; navigate via the bitChat sidebar to the Operational hours settings.Step 2: Click toggle to green then set your schedule
Click toggle to green
Step 3: Click “Save changes”
Click “Save changes”