AI tagging feature helps categorize and label customer conversations for easier tracking and more insightful analysis. Learn how to set up and leverage this feature to better understand your customers’ needs and optimize your response strategies. Follow this guide to set up AI tagging.Documentation Index
Fetch the complete documentation index at: https://knowledge.bitbybit.studio/llms.txt
Use this file to discover all available pages before exploring further.
Step 1: Go to the bitChat Settings — AI settings dashboard
Current path pending Tyo verification (audit BBB2-5525). The legacy
/bitchat/settings?section=ai-settings link no longer routes; per the audit, AI Tagging has moved to AI Studio (/ai-studio/ai-tagging). Confirm the canonical location with Tyo / AI Studio team.Step 2: Create labels by filling “Label name’, “Label description” and “Input values” or click “Add new label”
Create label
Step 3: Click “Save changes”
Click “Save changes”