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Give your bitChat AI a personality that aligns with your brand. Customizing your AI agent persona allows you to manage customer interactions with greater relevance, improving engagement and satisfaction. Here’s how to create a personalized chatbot that reflects your business values.

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Step 1: Go to bitChat Settings - AI settings dashboard

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Step 2: Set Chatbot name, Role, Brand name, and Description of your business

Set Chatbot name, Role, Brand name, and Description of your business‍

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Step 3: Enable chatbot skills like Product recommendations, Order tracking, or FAQs by enabling the toggle

Enable the toggle‍

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Step 4: Click “Save changes”

Click “Save changes”