How to Create and Set Up Your AI Agent Persona

Moved to AI Studio: AI persona, model picker, and AI Tagging configuration now live in AI Studio. See the AI Studio guide for current setup.

Give your bitChat AI a personality that aligns with your brand. Customizing your AI agent persona allows you to manage customer interactions with greater relevance, improving engagement and satisfaction. Here’s how to create a personalized agent that reflects your business values.

Step 1: Go to bitChat Settings - AI settings dashboard

Step 2: Set Agent name, Role, Brand name, and Description of your business

Set Agent name, Role, Brand name, and Description of your business‍

Step 3: Enable agent skills like Product recommendations, Order tracking, or FAQs by enabling the toggle

Enable the toggle‍

Step 4: Click “Save changes”

Click “Save changes”

How to Hide Chat Widget on Specific Pages

Understanding AI Tagging and How You Can Utilize Them

​Step 1: Go to bitChat Settings - AI settings dashboard

​Step 2: Set Agent name, Role, Brand name, and Description of your business

​Step 3: Enable agent skills like Product recommendations, Order tracking, or FAQs by enabling the toggle

​Step 4: Click “Save changes”

Step 1: Go to bitChat Settings - AI settings dashboard

Step 2: Set Agent name, Role, Brand name, and Description of your business

Step 3: Enable agent skills like Product recommendations, Order tracking, or FAQs by enabling the toggle

Step 4: Click “Save changes”