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Use this page to install the Chat Widget on your storefront or website. If you need to configure widget behavior after installation, use the focused setup pages linked at the end of this article.

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Prerequisites

  • You can open bitChat > Chat Widget.
  • You have access to your storefront theme or website code.

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Step 1: Open Chat Widget

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Step 2: Install the widget on Shopify

  • Click Enable Now. Screenshot2025 09 11135746 Pn
  • In the Shopify Theme Editor, search for bitChat.
  • Enable bitChat: Live Chat Widget app embed. Image
  • Click Save. Image

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Step 3: Choose the widget style

The current Chat Widget setup includes these styles:
  • Floating Widget
  • Sidebar Panel
  • Redirect Widget Image
After installation, continue with the focused setup pages for the style and settings you want to configure.

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Step 4: Install the widget on a non-Shopify site

  • Add the widget script before the closing </body> tag of your website: 
    <script
  src="https://storage.googleapis.com/bitbybit-main/widget/embed.js"
  data-widget-key="cmleotaz909qjl801m2gjqpy2"
></script>
  • Save your site changes.