Step 1: Go to bitChat Settings - Live Chat & Ticket dashboard.
Step 2: Click toggle to green.
Click toggle to green
Step 3: Set the timing for auto-resolve and click “Save changes.”
Set timing
Click “Save changes”Working with Livechat
How to Resolve Tickets Automatically
Automating ticket resolution in bitChat saves time by closing inactive or resolved tickets without manual intervention. This guide explains how to enable and configure auto-resolve settings to streamline your support workflow.
Click toggle to green
Set timingClick “Save changes”
Click toggle to green
Set timingClick “Save changes”⌘I