Start customer chats instantly using a new phone number. This guide details the steps for starting a chat with a new number, whether using pre-made templates or custom message templates.Documentation Index
Fetch the complete documentation index at: https://knowledge.bitbybit.studio/llms.txt
Use this file to discover all available pages before exploring further.
Step 1: Go to bitChat Livechat dashboard and click “Source channel menu”.
Click “Source channel menu”
Step 2: Choose a source from the dropdown.
Choose a source
For WhatsApp Cloud API:
- Click “WhatsApp Cloud API”.
- Choose the “Message template” or “Create new template” click How to Create A Chat Initiation Template to see the guide.
Choose the “Message template” or “Create new template”* Enter “Phone number” and click “Start chat”
Click “Start chat”
For WhatsApp Business App:
- Click “WhatsApp Business App”.
- Enter “Phone number” and click “Start chat”
Enter “Phone number” and click “Start chat”