Skip to main content
Connect Facebook Messenger to route Page conversations into the same inbox, AI agent, and customer record as your other channels.
1

Access Integrations

Facebook Connect button in IntegrationsSelect “Connect”
  • Click “Connect to Meta” then “Continue as your Facebook Account”.
Continue as your Facebook account buttonClick “Continue as your Facebook Account”
2

Customize Your Business & Page Access

  • On the “Choose the Businesses you want bitChat to access” page, select “Opt in to all current and future Businesses” and “Continue”
Option to grant access to current and future BusinessesSelect “Opt in to all current and future Businesses”
  • Next to the “Choose the Pages you want bitChat to access” page, select “Opt in to all current and future Pages”
Option to grant access to current and future PagesSelect “Opt in to all current and future Pages”
  • Or select “Opt in to current Pages only” and select assets as desired.
Option to grant access to selected current PagesSelect “Opt in to current Pages only” and select assets as desiredNote: Users can grant bitChat access to all businesses (current and future) while choosing to allow access to either all Pages or only selected Pages.
  • Another option, you can select “Opt in to current Businesses only” then select asset as desired and “Continue”
Option to grant access to selected current BusinessesSelect “Opt in to current Businesses only” then select asset as desiredNote: Users can limit bitChat to specific businesses while still choosing to allow access to either all Pages or only selected Pages.
3

Save

  • Click “Continue” and “Save”