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Connecting Facebook Messenger routes your Page conversations into the same inbox, AI agent, and customer record as your other channels. Learn how to connect your Facebook account to bitbybit in just a few steps.

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Step 1: Access Integrations

Select “Connect”
  • Click “Connect to Meta” then “Continue as your Facebook Account”.
Click “Continue as your Facebook Account”

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Step 2: Customize Your Business & Page Access

  • On the “Choose the Businesses you want bitChat to access” page, select “Opt in to all current and future Businesses” and “Continue”
Select “Opt in to all current and future Businesses”
  • Next to the “Choose the Pages you want bitChat to access” page, select “Opt in to all current and future Pages”
Select “Opt in to all current and future Pages”
  • Or select “Opt in to current Pages only” and select assets as desired.
Select “Opt in to current Pages only” and select assets as desired Note: Users can grant bitChat access to all businesses (current and future) while choosing to allow access to either all Pages or only selected Pages.
  • Another option, you can select “Opt in to current Businesses only” then select asset as desired and “Continue”
Select “Opt in to current Businesses only” then select asset as desired Note: Users can limit bitChat to specific businesses while still choosing to allow access to either all Pages or only selected Pages.

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Step 3: Save

  • Click “Continue” and “Save”