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Connect your WhatsApp Business App number to use the app and Cloud API together. Follow the setup below to keep the app active while adding bitbybit.

Why connect this way

  1. Flexibility and cost-efficiency. Use the app for personal, one-on-one chats while the API handles automation, agents, and high-volume broadcasts. This mix optimizes costs.
  2. Review history-sharing options. Before connecting, check what history and contacts your selected setup offers to share, any consent it requires, and its limits. After setup, verify the data you need in bitChat. Do not assume every contact, message or attachment was imported.
  3. Scalability and professionalism. Manage a high volume of messages through the API while keeping a single, professional number for a seamless customer experience.

Before you start

  1. A valid Facebook Business account.
  2. An active WhatsApp Business App phone number.
  3. Complete the business and phone-number checks Meta requests for your account and chosen connection.
1

Access Integrations

Navigate to the Integrations dashboard and select WhatsApp Business App.WhatsApp Business App card in Integrations
2

Connect your Meta account

Continue to Meta from the connection screen.Meta account connection screen
3

Connect your Facebook account

Sign in with the Facebook account that has access to your business.Facebook account connection screen
4

Start connecting to bitbybit

Continue the connection flow in Meta.Start of the bitbybit connection flow
5

Choose your Business Portfolio

Choose your Business Portfolio and fill in all the information.Business Portfolio selection and information fields
If your business has multiple portfolios, choose the portfolio you want to integrate.
6

Choose to connect with WhatsApp Business

Select the WhatsApp Business option.Option to connect with WhatsApp Business
7

Insert your WhatsApp Business number

Enter the WhatsApp Business number you want to integrate with bitbybit.WhatsApp Business number entry
8

Scan the QR code

Scan the QR code from your WhatsApp Business App.QR code for sharing contacts and chats
  1. Look at your screen for the “Share Contacts and Chats” pop-up, which displays a QR code.
  2. Go to your WhatsApp Business App and find the message from Facebook Business.
  3. Open the message, click “Connect”, then confirm by clicking “Connect to the Business Platform”.
9

Set up your timezone

Choose the timezone for your business.Timezone selection during connection
10

Confirm the connection

Complete the final connection confirmation.Connection confirmation in the setup flowTo check that your WhatsApp account is connected to bitbybit, your WhatsApp Business App shows a confirmation screen. You can also find it in Settings → Account → Connect to Business Platform.Connect to Business Platform confirmation in the WhatsApp Business App
As with the Cloud API, you still need to add a payment method to unlock all messaging features.

Feature comparison

Available history and contacts depend on the sharing options, consent, and limits shown during setup. Verify the data you need in bitChat after connecting. See Meta’s onboarding documentation for current platform behavior.