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Shopify has recently turned on hCAPTCHA by default, which can interfere with the functionality of bitLogin. To ensure that bitLogin works properly, you’ll need to turn off hCAPTCHA. If you haven’t yet activated bitLogin on your Shopify store, follow our guide first How to Activate bitLogin From Shopify. This ensures all requirements are met for a smooth setup. Follow these simple steps to disable hCAPTCHA on your Shopify store:

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Step 1: Log in to Your Shopify Admin Panel

  • Access your Shopify admin panel.

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Step 2: Open Online Store Preferences

  • Click Online Store > Preferences from the left menu. Screenshot2025 09 01at16 53 29 Pn

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Step 3: Turn Off hCAPCTHA

  • Scroll down to Spam Protection.
  • Disable the toggle ‘Enable on login, create account and password recovery pages.’ Screenshot2025 09 01at16 53 29copy Pn
  • Click Save Screenshot2025 09 01at16 53 29copy2 Pn
By following these steps, you can ensure that bitLogin operates smoothly without interference from hCAPTCHA. For further assistance, reach out to us at help@bitbybit.studio.
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