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Fulfill items in a customer order, upload payment proof if needed, and generate an invoice for recordkeeping or delivery.

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Step 1: Access the Order Dashboard

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Step 2: Select the Order

  • Clickon the relevant order, then click Fulfill Item.
Click Fulfill ItemFill the fields and click Fulfill⚠️ If the order must be split due to stock limitations, you will need to partially fulfill it.
See How to Partially Fulfill Item for details.

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Step 3: Capture Payment

  • Fill in the payment note, upload proof of payment then click Capture Payment.
Capture Payment## Step 4: Print Invoice
  • Click Print Invoice to generate a copy of the order invoice.
Click Print Invoice## Step 5: Leave Internal Notes in Timeline (optional)
  • After fulfilling or capturing payment, you can leave internal notes in the Timeline tab.
    This feature is only visible to you and other staff and is used to record manual actions.
#Note: You can find the Timeline at the bottom section of the order detail. Timeline and leave comment