Understand order statuses in Commerce

Use this page to understand what each current status label means before you update an order.

Overview

The current order list and order detail views use three status groups:

Status	What it means
Draft	No payment link has been generated or sent yet. Someone needs to review it before it becomes a real order. See Review and manage draft orders.
Rejected	A draft that was reviewed and rejected. Kept for the record; nothing was ever sent to the customer.
Active	The order is still being worked on.
Done	The order has reached its completed state.
Cancelled	The order has been cancelled.

Draft and Rejected orders have no payment or fulfillment status yet — those only apply once a draft is approved and becomes a real order.

Status	What it means
Unpaid	Payment has not been completed yet.
Paid	Payment has been received.
Refunded	Payment has been refunded.

Status	What it means
Unfulfilled	No items have been fulfilled yet.
Partially fulfilled	Some items have been fulfilled.
Fulfilled	The order has been fulfilled.