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Once an order is created, you can manage the payment status and delivery.
  1. Update Paid Orders: Once your customer has already paid, you can update the paid order status in the dashboard.
Screenshot2026 02 13183913 Note: If you are using Xendit or Doku integrated through bitbybit, you can skip this step as the payment status will automatically update once the customer completes the transaction
  1. Fulfill Item: You can update the shipment details by clicking Fulfill Item.
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  1. Request Pick Up: Once the customer has already paid, you can request a pick-up; this will directly call a driver to pick up the order and deliver it to the customer.
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  1. Print Invoice: After fulfillment, you can click Print Invoice to generate a copy for your records or the customer.
  2. Enable Order Notifications (Automation): You can activate bitCRM Automations to automatically notify customers about their order updates via WhatsApp. Common triggers include:
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