How to ship an order with KiriminAja

Once your KiriminAja account is connected, you can book a shipment for a Commerce order while you create the order in bitbybit. This guide walks through selecting KiriminAja, filling in the shipping form, paying for the shipment through KiriminAja, and tracking it from the order.

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Before you start

• Your KiriminAja account is connected to bitbybit. See How to integrate KiriminAja with bitbybit.
• At least one store location is set up, so it can be used as the pickup (sender) address.
• You are creating a Commerce order. See How to create an order.

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Step 1: Select KiriminAja as the shipping provider

While creating the order, open the Shipping picker and choose KiriminAja.

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Step 2: Choose a delivery service

KiriminAja offers two delivery services:

• Kirim Paket Regular — standard delivery, 2–5 working days.
• Kirim Paket Instant — express delivery, 3–8 hours.

Select Kirim Paket Regular, then click Next step.

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Step 3: Fill in the shipping form

The KiriminAja (Regular) form has five steps: Service, Sender, Recipient, Details, and Courier.

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Service

Confirm Kirim Paket Regular is selected as the delivery service, then continue.

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Sender

Set the pickup (sender) address. Choose Use store location to pick a saved store, or Use temporary address to type an address for this order only. Under Select store location, pick the store. Your main store is marked with a star and a blue (Main) label.

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Recipient

Enter the recipient’s name, phone number, and full address. Turn on Use location pinpoint to set an exact delivery point on the map.

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Details

Fill in the Package details so the courier can handle the package: item name, item type, item value, quantity, weight, and dimensions (length, width, height). Enter the dimensions after the package is wrapped. You can add optional Shipping notes.

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Courier

1. Choose the Payment method. Non-COD (Prepaid) is available now; COD is coming soon.
2. Under Choose expedition, pick a courier and service. Prices and delivery estimates are shown per courier. Some options may be unavailable depending on the package weight.
3. Optionally tick Add insurance to my shipment. Insurance costs vary by carrier.
4. Under Package handover, choose Drop-off at the counter or Pickup. If you choose Pickup, select a Pickup schedule — the package is collected by the selected courier.

When everything is set, click Save shipping details.

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Step 4: Review the shipment and order total

Back on the order, the Shipping method card shows the KiriminAja shipment, and the Payment card breaks down the order total: Subtotal, Shipping, Shipping insurance fees (if added), and Total. You can still click Change shipping method here — but not after the order is created.

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Step 5: Pay for the shipment through KiriminAja

After the order is created, open its Shipping method card. While it shows Unpaid by merchant, the shipping label is not generated yet. Click Pay through KiriminAja and complete payment in KiriminAja using your KiriminAja balance (deposit), Virtual Account, or QRIS.

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Step 6: Track the shipment and print the label

Once payment is received, the card shows Payment received and the tracking number (AWB). Click Check shipping label to print it, then drop off the package at the outlet, or wait for pickup if you scheduled one.

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Instant delivery (coming soon)

The Instant form also has five steps, but two differ from Regular: Pickup and Dropoff replace Sender and Recipient, and the Courier step starts with a vehicle type.

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Service

Select Kirim Paket Instant as the delivery service.

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Pickup

Set the pickup address using Use store location or Use temporary address. You can add Notes for driver.

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Dropoff

Enter the recipient’s name, phone, and optional email, add any driver notes, and set the Pinpoint location on the map.

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Details

Fill in the Package details: item name, item type, item value, and item weight, plus optional shipping notes.

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Courier

Choose the Vehicle type (Motor, max 40 kg, or Mobil, max 450 kg), then pick an expedition from the list. Prices and delivery estimates are shown per courier.

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Related

• How to integrate KiriminAja with bitbybit
• How to create an order
• How to fulfill a Commerce order
• Choose a payment method for orders