Prerequisites
- You can open bitChat > Chat Widget.
- Your widget uses an on-site chat style.
Step 1: Open Conversation starters
- Go to bitChat > Chat Widget.
- Open Advanced.
- Find Conversation starters.
Step 2: Turn on Conversation starters
- Click Add conversation starters if you are setting it up for the first time.
- Turn on the Conversation starters switch if the setting is off.
Step 3: Set when the message appears
- Enter Display after.
- Choose Display frequency.
Step 4: Add the welcome message
- Fill in Welcome message.
Step 5: Add preset questions
- Add the questions you want visitors to select first.
- Reorder or remove questions as needed.
Step 6: Save your changes
- Review the current settings.
- Save the widget settings.