Overview
Both options connect through Meta, but they do not start from the same merchant setup.Current confirmed difference
| Option | Current confirmed setup summary |
|---|---|
| WhatsApp API | Connect this path when you want the current WhatsApp API connection flow in bitbybit. |
| Coexistence | Connect this path when you want to use WhatsApp Business App and Cloud API with the same number. |
What you need before setup
WhatsApp API
- available phone number
Coexistence
- available phone number
- WhatsApp Business App installed on your device
- Facebook Business account
Where this matters in the product
The current product area uses these merchant-facing labels:- WhatsApp Cloud API
- WhatsApp Business App