Skip to main content
Use this page when your automation should start from a payload sent by an external system.

​
Overview

The Custom webhook trigger fires when a configured external endpoint sends a POST request to a bitbybit webhook URL with the expected payload. This lets you connect any external system or custom event source to a bitCRM automation.

​
Before you start

  • Open Automation.
  • Click Create new scenario.
  • Have the external system ready to send POST requests.

​
Steps

  1. Click Trigger.
  2. Choose Custom webhook.
  3. Copy the generated webhook URL.
  4. Configure your external system to POST the payload to that URL.
  5. Save the trigger.
  6. Add the next step in the scenario.
  7. Click Save automation.

​
What happens next

After the trigger is saved, the automation fires each time the external system sends a valid POST to the webhook URL. Use a Conditions step to branch logic based on values in the payload.