Skip to main content
Use this page when you want an automation to start from a Commerce order event.

​
Overview

The current Commerce trigger family supports these trigger options:
  • Order created
  • Order fulfilled
  • Order paid
  • Order refunded
  • Order cancelled

​
Before you start

  • Open Automation.
  • Click Create new scenario.
  • Make sure your Commerce flow is ready for the order event you want to track.

​
Steps

  1. Click Trigger.
  2. Choose Commerce.
  3. Select one trigger option:
    • Order created
    • Order fulfilled
    • Order paid
    • Order refunded
    • Order cancelled
  4. Save the trigger.
  5. Add the next step, such as Communication channel, Time delay, or Conditions.
  6. Click Save automation.

​
What happens next

After the scenario is saved, you can return to the Automation list and open See analytics for supported reporting.