Overview
This page is kept as a temporary legacy supporting reference. The current automation docs now use these canonical pages for the main setup flow:- Get started with automation in bitCRM
- Set up Shopify triggers in automation
- Add steps to an automation
- Choose a message template for WhatsApp API automation
Before you start
- Use the current canonical automation pages first.
- Only use this page if your team is still working with the older WhatsApp Business App automation message setup.
Legacy path summary
The older page structure assumed this sequence:- create a new automation scenario
- choose a Shopify trigger
- add a WhatsApp Business App message step
- save the scenario