How to Create a Campaign with Button Options

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Step 1: Go to the WhatsApp API settings dashboard.

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Step 2: Before using Button Options, ensure you have created a campaign template first, see template below for guidance.

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Step 3: Click the toggle to green then select the preferred dropdown button type.

• • Click toggle to green
• Select preferred button type1
• Reply Button:
• Enable instant replies. Example triggers: “Menu Utama,” “promo.”

• Fill in “Reply button text”

• • Fill in “Reply button text”
• Button replay display2
• WhatsApp Form:
• Collect data like surveys or reservations within WhatsApp

• Select “WhatsApp form” on dropdown or see here How to Create a WhatsApp Form and fill in “Button text”

• • Select “WhatsApp form” or “Create new WhatsApp Form” and fill in “Button text”
• WhatsApp Form display3
• Call to Action:
• Direct users to a traffic website or landing page

• Select dropdown “Web URL”, “Specific product”, “Specific collections”. Then fill in “URL” and “Button text.

• • Select dropdown between “Web URL”, “Specific product”, “Specific collections”. Then fill in “URL” and “Button text
• Button Call to Action display4
• WhatsApp Catalog:
• Present your product catalog to your customers with WhatsApp

• Add “Button Text” and ensure you have a catalog set up. Read How to Create and Manage a Collection in Your Catalog to make your own catalog.

• • Fill in “Button text”
• WhatsApp Catalog display
• Step 5:
• Click “Save template”